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CompTIA 220-1202 Dumps

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CompTIA 220-1202 Sample Questions

Question # 1

Why would a network engineering team provide a help desk technician with IP addresses for a wired network segment?

A. Only specific DNS servers are allowed outbound. 
B. The network allow list is set to a specific address. 
C. DHCP is not enabled for this subnet. 
D. NAC servers only allow security updates to be installed. 



Question # 2

An organization sees unauthorized apps installed and licensing prompts. What should the security team do?

A. Deploy an internal PKI to filter encrypted web traffic. 
B. Remove users from the local admin group. 
C. Implement stronger controls to block suspicious websites. 
D. Enable stricter UAC settings on Windows. 



Question # 3

An administrator is investigating a zero-day vulnerability. If left unpatched, it could severely impact business. The patch requires downtime. What should the administrator do?

A. Create a standard change request. 
B. Implement an emergency change. 
C. Immediately freeze all changes. 
D. Continue operations until the next change interval. 



Question # 4

Multiple users clicked a phishing link from a compromised email account. The security team isolates and removes the threat. Then, the management team provides security awareness training to the company. What step is this? 

A. Provide user education. 
B. Compile lessons learned. 
C. Update the antivirus software. 
D. Perform additional scans. 



Question # 5

An administrator must rename the administrator account on a Windows desktop. Which tool is best for this?

A. lusrmgr.msc 
B. devmgmt.msc 
C. gpedit.msc 
D. eventvwr.msc 



Question # 6

A help desk technician recently installed an SSH client on a workstation in order to access remote servers. What does this enable?

A. To utilize an SSO connection 
B. To securely establish a console session 
C. To encrypt and decrypt protected messages 
D. To facilitate device log reviews



Question # 7

A user reports that the time on their computer does not match the time on their VoIP phone. What should a technician do?

A. Confirm the user is logging in to the domain. 
B. Manually set the time on the phone to match the computer. 
C. Download and install the latest BIOS update. 
D. Configure access to an available NTP server. 



Question # 8

A technician is securing a newly deployed workstation. Only authorized users should access it. Which actions should the technician take? (Select two)

A. Defragment the hard drive 
B. Enable SSH 
C. Enable screensaver locks 
D. Disable iCloud integration 
E. Enable the firewall 
F. Apply the BIOS password 



Question # 9

What is found in an MSDS (Material Safety Data Sheet) for a battery backup?

A. Installation instructions 
B. Emergency procedures 
C. Configuration steps 
D. Voltage 



Question # 10

A technician follows proper malware removal procedures but cannot remove all malware. They decide to reload the OS. What should they select?

A. Version upgrade 
B. System restore 
C. OS repair 
D. Clean install 



Question # 11

A town clerk wants to work from home and access documents on a town hall server. What should a technician set up?

A. VNC 
B. RDP 
C. VPN 
D. SSH 



Question # 12

A technician needs to download and install a new web browser on a desktop. Which attribute should be used to verify the installer's authenticity?

A. Date 
B. Hash 
C. Size 
D. Name 



Question # 13

A technician uses AI to draft a document about new software benefits. Upon reading, the technician sees factually incorrect info. What term best describes this?

A. Data privacy 
B. Hallucinations 
C. Appropriate use 
D. Plagiarism 



Question # 14

A desktop technician is mapping a remote Windows share \\WinNAS\shared as local drive Z:. Which command should the technician run?

A. nslookup -opt 3: \WinNAS\shared 
B. net use 3: \WinNAS\shared 
C. chkdsk /R 2: \WinNAS\shared 
D. sfc /offwindir 3: \WinNAS\shared 



Question # 15

A user is unable to use the latest version of an app on a legacy tablet. What is the most likely reason?

A. The OS is end-of-life 
B. Space is inadequate 
C. MDM is blocking updates 
D. The tablet is infected with malware 



Question # 16

A technician needs to change hibernation settings on a Windows computer via a batch file. Domain policies are unavailable. Which is the best method? 

A. Use Power Options in Control Panel 
B. Update the computer"™s firmware 
C. Run gpupdate from command prompt 
D. Use the powercfg command in PowerShell 



Question # 17

After installing new webcam software, a PC experiences BSOD during videoconference calls. What should the technician do next?

A. Update the anti-malware signature and scan the system 
B. File a warranty claim with the manufacturer 
C. Start in Safe Mode and roll back the device driver 
D. Reconnect the webcam to the computer 



Question # 18

A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. What should the technician do first?

A. Implement the change 
B. Approve the change 
C. Document the change 
D. Schedule the change 



Question # 19

A technician is installing a cloud-based productivity suite and gets an error saying the installation is unavailable. What should be tried first?

A. Reinstall the productivity suite 
B. Download an open-source alternative 
C. Check the license device limit 
D. Update the device OS 



Question # 20

A user logs in daily and cannot print a report. Help desk fixes it each day, but the issue recurs. What should be done so the issue doesn"™t recur? (Select two)

A. Set the print spooler to have no dependencies 
B. Set the print spooler recovery to take no action 
C. Start the printer extensions and notifications service 
D. Start the print spooler service 
E. Set the print spooler to Automatic 
F. Set the print spooler log-on to the user's account 



Question # 21

A user cannot upload files to corporate servers from their mobile device when outside the office, but uploads work fine in-office. What should a technician do to determine the root cause?

A. Check the data usage limit 
B. Enable airplane mode 
C. Verify the last device reboot 
D. Enable Bluetooth connectivity 



Question # 22

A technician needs to disable guest log-ins on domain-joined desktop machines. Which of the following should be used?

A. Group Policy 
B. Firewall 
C. Microsoft Management Console 
D. MSConfig 



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