CompTIA 220-1101 Exam Dumps

A technician made several upgrades to a computer and then determined the power supplied by the PSU is insufficient. Which of the following would MOST likely cause the insufficiency? (Select TWO).

A. Replacing the HDD with an SSD
B. Upgrading the firmware
C. Adding an optical drive
D. Adding more RAM
E. Adding a CMOS battery
F. Upgrading the graphics card

Answer: C,F

A user who works with sensitive data has a computer configured with hard drive encryption The TPM is active and hosting the encrypted key. After an upgrade to the motherboard. RAM and video card the hard drive is not booting and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?

A. Use data recovery software to find and recover the hard drive information
B. Access the BIOS and select to rebuild the degraded RAID array
C. Boot into the BIOS and enable the TPM on the new motherboard.
D. Return the replaced motherboard back to the computer 

Answer: A

A user calls the help desk lot assistance configuring an Android phone with a new NFCenabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone's audio to the NFC speaker. Which of the following sequences should the help desk technician walk the customer through to accomplish this task?

A. Enable NFC on the speaker. Ensure the speaker is less than 33ft (10m) from the Android phone. On the phone's Bluetooth settings menu for Connected Devices, select Pair New Device. Tap to accept the connection to the speaker when the prompt is displayed on the phone's screen. 
B. Enable NFC and Bluetooth on the Android phone. From the Android phone's Bluetooth settings menu for Connected Devices, select the Previously Connected Devices option. Select a listed device that most closely matches the speaker. Tap lo accept the connection lo the speaker when the prompt is displayed on the phone's screen.
C. Enable NFC and Bluetooth on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen. 
D. Enable Wi-Fi on the speaker. Enable Wi-Fi on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen. 

Answer: A

A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?

A. Cat 5
B. Cat 5e
C. Cat 6
D. Cat 6a

Answer: C

The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper. Which of the following should be replaced lo resolve this Issue?

A. Fuser
B. Waste container
C. Roller
D. Toner 

Answer: D

A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?

A. Test the RAM in different slots, one at a time.
B. Remove and test the power supply.
C. Replace the motherboard.
D. Change the CMOS battery. 

Answer: A

Which of the following is the MAXIMUM power PoE+ provides?

A. 15.4W
B. 30W
C. 60W
D. 95W 

Answer: B

A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?

A. Visually inspect the motherboard capacitors.
B. Verify all case fans are operational.
C. Check that the BIOS version supports the installed CPU.
D. Compare the software requirements with the installed RAM. 

Answer: A

A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?

A. DNS server
B. Port forwarding
C. Perimeter network
D. Universal PnP
E. DHCP server 

Answer: A

A technician is preparing to set up a gaming computer with the following components:Discrete, high-end graphics cardVideo capture cardHigh-end processorMultiple hard drivesUSB 3.0 hubSound cardWhich of the following options is the MOST important for the technician to consider beforebuilding the gaming computer?

A. Redundant power supply 
B. Modular power supply 
C. 20-pin vs. 24-pin power adapter
D. Power supply wattage rating 

Answer: D

Which of the following wireless technologies has the MOST range and wireless throughput?

A. 802.11ac
B. 802.11ax
C. 802. 11b/gin
D. 802.11g 

Answer: B

A technician needs to install a printer on the network. Which of the following must the technician configure? (Select THREE).

A. PCL
B. Dots per inch
C. Gateway
D. Subnet mask
E. MAC address
F. MB
G. IP address
H. Drivers 

Answer: A,E,H

A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?

A. Physical cabling issues
B. Burned-out bulb
C. Display burn-in
D. Incorrect data source 

Answer: A

A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors. Which of the following accessories should the systems administrator deploy to BEST meet the new user's needs?

A. PoE switch
B. USB-C hub with power delivery
C. Docking station with DisplayPort
D. KVM switch with audio

Answer: C

Which of the following standards supports MIMO technology?   

A. 802.11a   
B. 802.11b   
C. 802.11g   
D. 802.11n  

Answer: D

A system administrator has been tasked with allowing SMTP traffic through the system’s host-based firewall. Which of the following ports should the administrator enabled?   

A.    23   
B.    25  
 C.    80   
D. 161  

Answer: A

A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST?   

A.    Check for loose connections, pinched bends, and physical damage.   
B.    Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.   
C.    Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.   
D.    Upgrade the entire cable run to multimode fiber.   

Answer: B

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?

A.          Try to set as many pins as possible.   
B.          Install an adaptor to create a universal socket.   
C.          Verify the socket type and manufacturer.   
D.          Find a compatible motherboard for the CPU.  

Answer: C

A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?   

A.    Network tap   
B.    Punchdown tool   
C.    Toner probe   
D.    Crimper

Answer: C

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue?   

A.    Separation pad   
B.    Transfer roller   
C.    Ink cartridge   
D.    Fuser  

Answer: D

A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).   

A.    Configure RAID 1.   
B.    Install a hybrid drive.   
C.    Upgrade to 1GB NIC.   
D.    Increase the RAM.   
E.    Migrate to a SSD.   
F.    Upgrade the power supply.  

Answer: A,D

Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?   

A.    Updating the keyword filtering   
B.    Editing the sender policy framework   
C.    Contacting the gateway vendor   
D.    Verifying DMARC is enabled  

Answer: A

A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?   

A.    Inquire about environmental or infrastructure changes.   
B.    Conduct external or internal research based on symptoms.   
C.    Establish a plan of action to resolve the problem and implement the solution.   
D.    Document the findings, actions, and outcomes.  

Answer: A

The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously scanning Issues. Currently, the printed text is not adhering properly to the paper. Which of the following should be replaced lo resolve this Issue?  

A.    Fuser   
B.    Waste container   
C.    Roller   
D.    Toner  

Answer: D

A user that works is sales is reporting that the output on each page printed from a laser has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?   

A.    Change the paper weight setting.  
 B.    Replace the printer's fuser.   
C.    Upgrade the printer firmware.   
D.    Clean the toner drums and rollers   

Answer: C

Which of the following would be BEST reason to use a virtual machine as a sandbox? 

A.    To test new software in a safe environment   
B.    To increase the efficient use of computing resources   
C.    To run multiple machines on the same hardware   
D.    To have dedicated hardware for a single system  

Answer: A

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?   

A.    Disable the printer for repairs.   
B.    Install a printer roller kit.  
 C.    Remove the paper and let the fuser cool down.   
D.    Replace the paper with thicker paper stock.  

Answer: C

A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:   No signal input   Which of the following describes the FIRST action that should be taken?   

A.          Verify that the projector is turned on.   
B.          Verify that the user is using an approved OS.   
C.          Replace the projector bulb.   
D.          Check the video cable and replace it if necessary.  

Answer: D

Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side guest security requirement?   

A.    Isolation   
B.    Authentication   
C.    Hardening   
D.    Authorization  

Answer: A

A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?  

 A.          Power cycle the laptop.   
B.          Plug in the monitor to the USB port.   
C.          Adjust the monitor display settings.   
D.          Power cycle the monitor.  

Answer: C

Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?   

A.    Replace the printer paper with a new ream.
A.    Clear the print spooler on each computer.   
B.    Reinstall the printer driver on each computer   
C.     Perform the drum-cleaning procedure.  

Answer: D

An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house. Which of the following cables should the company buy?   

A.    Coaxial  
 B.    Plenum   
C.    Cat 5e   
D.    Fiber  

Answer: C

A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?   

A.    Changing the input on the projector to VGA   
B.    Changing the output on the PC to DVI   
C.    Modifying the projector's refresh rate   
D.    Utilizing an HDMI connection  

Answer: D

Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?   

A.    Roller   
B.    Drum   
C.    Transfer belt
D.    Ribbon  

Answer: B

A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?   

A.    The print drum is worn and loose causing the printing to be light in places   
B.    The ribbon is low on ink or missing and must be replaced to get proper output   
C.    The heating element has failed, and a new one needs to be installed for proper transfer   
D.    The wrong type of filement is loaded, preventing it from sticking correctly   
E.    The fuser assembly is not calibrated properly, causing it to impact the paper too hard  

Answer: E

A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?  

 A.    Replace the graphics card.   
B.    Replace the screen, as the customer insists.   
C.    Recommend the usage of an external display instead.   
D.    Ensure the backlight is functioning as expected.  

Answer: D

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?  

 A.    The channel is reserved for licensed band use.   
B.    The channel selection is defective; contact the manufacturer.   
C.    The channel must be unlocked by the vendor.
D.    The device requires a firmware update to unlock the channel.  

Answer: D

A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud. Which of the following cloud concepts should be used?  

 A.    MaaS   
B.    PaaS   
C.    SaaS   
D.    laaS  

Answer: C

A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT?   

 A.    Change the language settings on the printers   
B.    Reboot all the machines having the issues   
C.    Reboot all the printers.   
D.    Install an updated printer driver on the print server  

Answer: C

A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Select TWO).   

A.    RAM module   
B.    Graphics card   
C.    CPU   
D.    Boot order   
E.    USB flash drive
F.   Power supply  

Answer: A,C

Which of the following are default ports for HTTP and HTTPS traffic? (Select TWO). 

A.    23   
B.    25   
C.    80   
D. 143   
E.  389  
 F. 443  

Answer: C,F

Which of the following would MOST likely be used to connect one or more devices lo the internet in a SOHO?   

A.    Hub   
B.    Ethernet gateway   
C.    Wireless access point   
D.    Router   

Answer: C

A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?   

A.    Thunderbolt   
B.    eSATA   
C.    M.2   
D.    SCSI  

Answer: C

An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste?   

A.          Send friendly reminders to not print unnecessarily.  
 B.          Enable duplex printing to reduce paper utilization.   
C.          Bill each department for the excess material cost.   
D.          Require a code or badge before releasing a print job.  

Answer: B

A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?   

A.    Restore function to the air conditioner.   
B.    Clean the heating element.   
C.    Replace the paper rolls.   
D.    Install new toner.  

Answer: C

A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?   

A.          Domain Name System   
B.          Gateway   
C.          Subnet  
 D.          IP address

Answer: A

A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?   

A.    Connect the printer with a USB cable rather than over the network.   
B.    Install the appropriate printer drivers for the OS.   
C.    Install the correct toner in the printer.   
D.    Set the printer trays to allow duplex printing  

Answer: B

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?   

A.    Hardware prefetcher   
B.    Hyperthreading   
C.    vPro   
D.    VT-d  

Answer: D

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?   

A.          Verify the power rating of the charger.   
B.          Ensure all unnecessary connectivity features are disabled.   
C.          Check that all missing smartphone OS updates are applied.   
D.          Complete a factory reset of the phone  

Answer: A

A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?   

A.    Contaminated fuser   
B.    Worn rollers   
C.    A misfeed   
D.    Page orientation  

Answer: A

Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause?   

A.    RAID
B.    SSD   
C.    S.M.A.R.T   
D.     HDD  

Answer: D

A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST?   

A.    DHCP   
B.    AAA   
C.    DHB   
D.    ARP  

Answer: A

An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?   

A.    Virtualization   
B.    Clustering   
C.    Load balancer   
D.    Round-robin DNS  

Answer: C

A developer is requesting permission to utilize client-side visualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?

A.    Cross-platform functionality   
B.    Software compatibility   
C.    Test case development   
D.    Sandbox environment  

Answer: D

A user on the marketing team uses various multimedia applications that consume a lot of memory. The user needs to install more RAM to run these applications effectively. When the user opens the computer case, the user sees four slots in two sets of colors. Which of the following memory types is MOST likely required?   

A.    Dual-channel   
B.    Triple-channel   
C.    Single-channel   
D.    Quad-channel   
E.    Error correction code RAM   

Answer: A

A user acquired a new workstation and is attempting to open multiple targe Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?   

A.    Increase the swap partition.   
B.    Upgrade the CPU in the workstation.   
C.    Upgrade the power supply in the workstation.   
D.    Upgrade the RAM in the workstation.  

Answer: D

A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?

A.    Replacing the power supply   
B.    Replacing the UPS   
C.    Changing the CMOS battery   
D.    Reseating the RAM  

Answer: D

Which of the following is used to implement network security polices for an environment? 

A.    Managed switch   
B.    Repeater   
C.    Firewall   
D.    Gateway  

Answer: A

Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?

A.          Community cloud  
 B.          Rapid elasticity   
C.          High availability   
D.          Metered service  

Answer: B

A user sends a print job lo a network printer, and the print job uses double the amount of paper as expected. Which of the following should the user configure to get the expected result?   

A.    Duplex   
B.    Collate  
 C.    Landscape   
D.    Transparency  

Answer: A

Which of the following is a valid use for PaaS?

 A.    Off-site backups   
B.    An application development environment   
C.    A virtual server installation and configuration model   
D.    A web application for asset management  

Answer: B